JCP&L would like to remind residents of the importance of reporting outages and provides a variety of contact options:
- Report Outage Call 1888LIGHTSS (888-544-4877)
- Report Outage Online at firstenergycorp.com or “JCP-L” in browser
- For all other service, call 800 662-3115 or use online form (Have account number handy)
- Customers with hearing or speech impairments, contact the Telecommunications Relay Service (TRS) at 711