JCP&L Outage Reporting

Posted on June 15, 2021


JCP&L would like to remind residents of the importance of reporting outages and provides a variety of contact options:

  • Report Outage Call 1888LIGHTSS (888-544-4877)
  • Report Outage Online at or “JCP-L” in browser
  • For all other service, call 800 662-3115 or use online form (Have account number handy)
  • Customers with hearing or speech impairments, contact the Telecommunications Relay Service (TRS) at 711

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